Last Updated: February 2026 Version 2.5

Besoccer Privacy Policy — How Your Data Is Collected, Used, and Protected

Protecting your personal data on Besoccer is our highest responsibility. This policy clearly sets out what data we collect, why we collect it, and whether it is ever shared.

256-bit
SSL Encryption
0
Selling Data to Third Parties
8
Policy Sections
In English
Full Policy Text

Important Notice: By creating an account or using the platform, you agree to this privacy policy. If the policy is updated, you will be notified via your registered mobile number or email address.

1

What Data We Collect

Besoccer collects two types of data — information you provide directly, and data generated automatically while you use the platform.

Information you provide directly:

  • Name, date of birth, and gender — collected at registration.
  • Mobile number and email address — for communication and verification purposes.
  • National ID or passport details — as part of the KYC process.
  • Payment Details — account numbers for bKash, Nagad, or other payment methods.
  • Address — required for withdrawal verification when applicable.

Automatically Collected Data:

  • IP address and device type.
  • Browser information and operating system.
  • Login time and date, and session duration.
  • Which pages you visited on the platform and how long you spent on them.
  • Betting and gaming activity history.
  • Records of deposit and withdrawal transactions.
Please Note: Besoccer never stores your full payment card number or mobile banking PIN. Payment details are transmitted securely through dedicated transaction processing systems only.
2

How Your Information Is Used

Besoccer only uses your data for specific, legitimate purposes. No information is ever used for unnecessary ends.

  • Account Management: Login, password reset, and security verification.
  • Payment Processing: Processing deposits, handling withdrawals, and confirming transactions.
  • KYC Verification: Verifying age and retaining proof of identity.
  • Support Services: Resolving your complaints and inquiries.
  • Fraud Prevention: Detecting suspicious activity.
  • Platform Development: Analysing user experience to improve our services.
  • Contact: Sending important updates, security alerts, and relevant offers.
  • Legal Obligation: Meeting regulatory authority requirements.

If Besoccer wishes to send you promotional messages, your separate consent will be obtained first. If you no longer want to receive marketing communications, you can opt out at any time through your settings.

3

Who Your Data Is Shared With

Besoccer never sells your personal data. However, in specific circumstances, limited information may be shared with trusted parties:

With whom What Information Reason
Payment Processors (bKash, Nagad) Transaction Information Payment Processing
KYC Verification Services Identity Document Details Identity Verified
Security Software IP & Device Information Fraud Prevention
Legal Authorities Legally Required Information Legal Obligations
Cloud Infrastructure Encrypted Data Server Storage

Third-party service providers receive only the data strictly necessary to deliver their services — nothing more. Besoccer signs a data protection agreement with every partner.

Our Commitment: Besoccer does not sell your data to advertisers or data brokers — this is a core principle we stand by.
4

How Long We Retain Your Data

Besoccer does not retain any data longer than necessary. Retention periods depend on the type of data and applicable legal obligations.

  • Account Information: Retained while your account is active. Deleted 5 years after account closure.
  • Financial Transaction Records: Retained for 7 years to meet legal obligations.
  • KYC Documents: Five years after account closure.
  • Support conversations: Deleted 3 years after last contact.
  • Log Files & Session Data: 90 days.
  • Cookie Information: Between 30 days and 1 year, depending on the type.

Before any data is deleted, secure disposal methods are followed to ensure it cannot be recovered. If you request the deletion of your data, everything that can legally be removed will be.

5

Cookies & Tracking Technologies

Besoccer uses cookies and similar technologies to improve your experience on the website and app. Cookies are small data files stored on your device.

You can disable optional cookies at any time through your browser settings or the app's privacy settings. However, disabling essential cookies may cause some features to stop working properly.

6

Your Right to Privacy

Besoccer believes you should have full control over your personal data. You have the following rights and can exercise them at any time:

👁️
Right of Access
You can request to see what personal data Besoccer holds about you.
✏️
Right to Rectification
You can request corrections to any inaccurate or outdated information.
🗑️
Right to Erasure
You can request that your data be deleted within the limits permitted by law.
📦
Portability
You can request a copy of your data in a structured, portable format.
🚫
Right to Restrict Processing
You can request that your data no longer be used for specific purposes.
📩
Right to Lodge a Complaint
If you believe your privacy has been violated, you can file a complaint directly with our support team.

To exercise any of the rights listed above, support@besoccer.asia— send us an email with "Privacy Request" in the subject line. Besoccer will respond within 30 days.

In some cases, legal obligations may prevent us from fully deleting certain data — such as financial transaction records. We will clearly explain what can and cannot be removed in each situation.

7

Our Security Measures

Besoccer uses multiple layers of security to protect your data, combining both technical and organisational measures.

  • SSL 256-Bit Encryption: All data transmission takes place over encrypted channels.
  • Database Encryption: Sensitive data at rest is stored in encrypted form.
  • Two-Factor Verification (2FA): An OTP-based method is available for an added layer of security at login.
  • Regular Security Audits: Independent third-party experts conduct regular penetration tests.
  • Access Control: Staff can only access the data necessary for their specific role.
  • AI Fraud Detection: Unusual activity is detected in real time.
  • Data Backup: Regular backups are maintained to prevent data loss.

In the event of a security breach, Besoccer will notify affected members within 72 hours and take immediate steps to minimise any damage.

You Can Help Too: Use a strong password, keep 2FA enabled, and report anything suspicious to support immediately. Security is a shared responsibility.
8

Changes to This Policy & Contact Information

Besoccer updates this Privacy Policy as needed. When changes are made, the "Last Updated" date at the top of the page will be revised, and for significant changes, registered members will be notified separately via mobile or email.

Continued use of the platform after any changes take effect constitutes acceptance of the updated policy. If you object to any change, you always have the option to close your account.

For any privacy-related queries or requests, please contact us:

  • Email: support@besoccer.asia (include "Privacy" in the subject line)
  • Live Chat: Available 24/7 on the Besoccer platform
  • Response Times: Via email within 30 days; via live chat, typically within 2 minutes
Why Besoccer Is a Safe Home for Your Data
Six reasons — backed by real measures, not just words
🔐
Data Is Never Sold
Besoccer never sells your personal data to advertisers or data brokers. This is a core part of how we operate — not just something written down, but something we actively uphold.
🛡️
256-bit SSL Encryption
When you log in or make a payment on Besoccer, that information is protected with military-grade encryption — no one can intercept or read it in transit.
🎯
Only necessary data is collected
Besoccer only collects data that is genuinely necessary to provide our services. No unnecessary information is gathered, and data is deleted after a set period once it is no longer needed.
🔑
Two-Factor Authentication (2FA)
Enabling two-factor authentication on your account means that even if your password is compromised, no one can log in without the second verification step. Besoccer offers this feature free of charge and strongly recommends using it.
📋
Full Transparency
What data is collected, why it is collected, and where it goes — all of this is laid out openly in this policy. Nothing is hidden.
⚖️
Your Rights Are Protected
Besoccer respects your rights to access, correct, and delete your data — and makes it easy to act on them. Just send an email and the process begins.

Why This Matters

What you need to know about sharing data on Besoccer

Many people wonder — is it really safe to share so much information on an online platform? That's a completely valid concern. Besoccer takes it seriously.

The KYC process requires a National ID or passport — this is a legal requirement for age verification and to prevent duplicate accounts. However, this information is stored on encrypted servers and used solely for the verification process.

Regarding payment information, Besoccer will never ask for your bKash PIN or bank password — and neither will any of our staff. If someone claims to be from Besoccer and asks for this information, it is a scam.

Besoccer's analytics system uses only anonymous and aggregated data to improve the platform. Your personal browsing history is never linked to any individual identity.

If you have any privacy concerns, feel free to ask us directly via live chat. Besoccer's support team can walk you through everything in Bengali — any time.

Besoccer's Security Layers
🔒
SSL 256-Bit Encryption — all traffic is secured
🔑
Two-Factor Authentication (2FA) — an extra layer of protection beyond your password
🤖
AI Fraud Detection — active monitoring 24/7
🗄️
Database Encryption — stored data is encrypted at rest
🧪
Regular penetration testing by external security experts
👁️
Access Logging — a record is kept of who accessed what data and when
🏦
Fund Segregation — member funds are held separately

Transparency About Third Parties

Everyone Besoccer Works With — the Complete List

Besoccer works with a number of trusted third-party partners to keep the platform running. Each partner is required to adhere to strict data protection standards.

Only transaction data is shared with payment processors — your ID or other account details are never passed on to them. KYC providers are limited to verifying your age and identity and have no visibility into your transaction history.

All data is stored in encrypted form on cloud servers — even server administrators cannot view the raw data. Only authorised Besoccer staff can access it using encryption keys.

If Besoccer receives a legal request for your data from a government authority, we will notify you in advance whenever possible. If we are legally prohibited from doing so, you will be informed once the process is complete.

📱
Mobile Banking Partners
bKash, Nagad, Rocket — for transaction processing. Contracts prohibit any reuse of your data.
🪪
KYC Verification Services
To verify age and identity. Once verification is complete, copies of original documents are deleted from the server.
☁️
Cloud Infrastructure
For encrypted data storage. Server staff cannot view raw data.
🤖
Security Software
For fraud detection purposes. All data used is completely anonymous and non-identifiable.
Frequently Asked Questions
Everything you need to know about the app & promotions

If the app won't open, start by checking your internet connection and making sure your phone has enough storage. Then close the app completely and relaunch it — if it's stuck in the background, this often does the trick. When an update notification appears, install it as soon as possible, since new versions include security and performance improvements. Android users can download and install the APK directly from the official Besoccer website, as it may not be available on Google Play. iOS users can get updates through the App Store. If the problem persists after updating, try uninstalling and reinstalling the app. If that still doesn't help, reach out via live chat with your device model and Android or iOS version — the support team will get it sorted quickly.

To view all current Besoccer promotions and offers, go to Rewards Visit the page to find full details of all active offers. Promotions are updated regularly — new offers are typically added on a weekly basis. Special offers are available during major cricket and football events, and these are time-limited, so check back often. Keep mobile notifications enabled to get instant alerts whenever a new offer goes live. App users can also see current promotions via the banner on the home screen. When you visit the rewards page while logged in, you'll also see personalised offers based on your account type and level.

Play safe, play with peace of mind — join Besoccer today

Your data is secure, payments are fast, and support is always available — that's how Besoccer works.

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